Welcome to tryTribeTolk, your destination for Gourmet Fruit Gummies, Essential Oil Diffusers, Botanical Body Balms, and Aromatic Oils. These Terms of Service (‘Terms’) govern your access to and use of our website located at https://trytribetolk.com/ (‘Site’), as well as any purchases made through our store.
By visiting our Site, creating an account, or completing a purchase, you agree to be legally bound by these Terms. If you do not agree with any part of these Terms, please discontinue use of our Site immediately.
These Terms apply to all visitors, customers, and users of the Site. References to ‘we,’ ‘us,’ or ‘our’ refer to tryTribeTolk. References to ‘you’ or ‘your’ refer to the individual or entity accessing our Site or purchasing our products.
We reserve the right to update, modify, or replace any part of these Terms at any time at our sole discretion. Changes become effective upon posting to the Site. Your continued use of the Site following any changes constitutes acceptance of the revised Terms. We encourage you to review this page periodically. These Terms were last updated and are effective as of January 1, 2025.
All content published and made available on https://trytribetolk.com/ is the property of tryTribeTolk and is protected by applicable intellectual property laws. This includes, but is not limited to, text, graphics, logos, images, product photographs, audio clips, digital downloads, and software (‘Content’).
The tryTribeTolk name, logo, and all related product names, design marks, and slogans are trademarks or registered trademarks of tryTribeTolk. You may not use any of our trademarks without our prior written consent.
You may not reproduce, distribute, modify, create derivative works of, publicly display, or exploit any Content from our Site without express written permission from tryTribeTolk. Unauthorized use of our Content may violate copyright, trademark, and other applicable laws.
If you submit reviews, photos, comments, or other content to our Site (‘User Content’), you grant tryTribeTolk a non-exclusive, royalty-free, perpetual, irrevocable license to use, reproduce, and distribute that User Content in connection with our business and marketing.
We comply with the Digital Millennium Copyright Act (DMCA). If you believe your copyrighted work has been infringed, please contact us at hi@trytribetolk.com with a detailed notice of the alleged infringement.
tryTribeTolk strives to accurately describe all products offered on our Site, including our Gourmet Fruit Gummies, Essential Oil Diffusers, Botanical Body Balms, and Aromatic Oils. However, we do not warrant that product descriptions, images, pricing, or other content is error-free, complete, or current.
Product images are provided for illustrative purposes only. Actual product appearance, including color, size, and packaging, may vary slightly from images shown on the Site due to monitor display settings, batch variations, or updates to product formulations or packaging.
All product prices and availability are subject to change without notice. We reserve the right to discontinue any product at any time. In the event a product is listed at an incorrect price due to a typographical error, we reserve the right to cancel any orders placed at the incorrect price.
We reserve the right to limit the quantities of any product sold, to refuse service to any customer, and to cancel orders at our discretion. If we cancel an order for which payment has already been processed, a full refund will be issued to the original payment method.
Product descriptions referencing wellness or aromatic benefits are for informational purposes only and are not intended as medical advice. Our products are not intended to diagnose, treat, cure, or prevent any condition or disease.
These Terms of Service shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law provisions. You agree that any dispute arising from or relating to these Terms or your use of the Site shall be subject to the exclusive jurisdiction of the state and federal courts located in New York County, New York.
Before initiating any formal legal proceeding, you agree to first contact tryTribeTolk at hi@trytribetolk.com and provide a written description of the dispute. We will attempt to resolve the matter informally within thirty (30) days of receiving your notice.
If informal resolution is unsuccessful, any dispute, claim, or controversy arising out of or relating to these Terms shall be resolved by binding arbitration administered by a recognized arbitration body under its applicable rules, rather than in court, except that either party may bring claims in small claims court.
YOU AGREE THAT ANY PROCEEDINGS TO RESOLVE DISPUTES WILL BE CONDUCTED ON AN INDIVIDUAL BASIS ONLY. You waive the right to participate in any class action lawsuit or class-wide arbitration against tryTribeTolk.
Notwithstanding the foregoing, tryTribeTolk reserves the right to seek injunctive or other equitable relief in any court of competent jurisdiction to protect its intellectual property rights.
tryTribeTolk ships orders to addresses within the United States and select international destinations. Shipping methods, carriers, and estimated delivery timeframes are presented at checkout. Estimated delivery dates are not guaranteed and may be affected by carrier delays, weather, holidays, or other circumstances beyond our control.
Risk of loss and title for products purchased from tryTribeTolk pass to you upon delivery of the order to the carrier. We are not responsible for delays, loss, or damage that occurs after the package has been handed to the carrier.
You are responsible for providing an accurate and complete shipping address at the time of purchase. tryTribeTolk is not liable for orders that are undeliverable, returned, or lost due to an incorrect or incomplete address provided by you. Additional shipping charges may apply to reship returned packages.
For international orders, you are responsible for all customs duties, taxes, and import fees assessed by your country. tryTribeTolk is not responsible for delays caused by customs processing.
If your package is marked as delivered but you have not received it, please contact us at hi@trytribetolk.com or +12129771622 within five (5) business days of the reported delivery date so we can assist you in filing a carrier claim.
ALL PRODUCTS AND SERVICES PROVIDED BY tryTribeTolk ARE OFFERED ON AN ‘AS IS’ AND ‘AS AVAILABLE’ BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW.
tryTribeTolk expressly disclaims all implied warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the Site will be uninterrupted, error-free, or free of viruses or harmful components.
We make no representations or warranties regarding the accuracy, reliability, completeness, or timeliness of any content on the Site, including product descriptions, pricing, or availability. Any reliance you place on such information is strictly at your own risk.
Our Gourmet Fruit Gummies, Essential Oil Diffusers, Botanical Body Balms, and Aromatic Oils are not intended to replace professional medical, therapeutic, or nutritional advice. We do not guarantee any specific results or outcomes from the use of our products.
Some jurisdictions do not allow the exclusion of certain warranties. In such cases, the disclaimers above apply to the maximum extent permitted by applicable law. Any warranties required by law are limited in duration to ninety (90) days from the date of purchase.
You may use https://trytribetolk.com/ for lawful purposes only and in accordance with these Terms. You agree to use the Site solely for personal, non-commercial browsing and purchasing of products for your own use or as a gift.
You agree not to: (a) use the Site in any way that violates applicable local, state, national, or international laws or regulations; (b) transmit any unsolicited or unauthorized advertising or promotional material; (c) impersonate any person or entity or misrepresent your affiliation; (d) engage in any conduct that restricts or inhibits anyone’s use or enjoyment of the Site.
You further agree not to: (a) use any robot, spider, scraper, or other automated means to access the Site for any purpose without our express written permission; (b) attempt to gain unauthorized access to any portion of the Site or its related systems; (c) collect or harvest any personally identifiable information from the Site; (d) use the Site to transmit any malware, viruses, or harmful code.
If you create an account on our Site, you are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately at hi@trytribetolk.com of any unauthorized use of your account.
We reserve the right to terminate your access to the Site at our sole discretion for any violation of these Terms.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, tryTribeTolk, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND SUPPLIERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SITE OR PURCHASE OF OUR PRODUCTS.
This limitation applies regardless of whether such damages are based on warranty, contract, tort (including negligence), strict liability, or any other legal theory, and even if tryTribeTolk has been advised of the possibility of such damages.
Our total cumulative liability to you for any claims arising out of or related to these Terms or your use of the Site and products shall not exceed the total amount you paid to tryTribeTolk for the specific product or order giving rise to the claim in the twelve (12) months preceding the claim.
Some states or jurisdictions do not allow the exclusion or limitation of incidental or consequential damages. In such jurisdictions, our liability is limited to the greatest extent permitted by law.
Nothing in these Terms shall limit or exclude our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable law.
tryTribeTolk wants you to be completely satisfied with your purchase. If you are not satisfied, you may return most eligible items within thirty (30) days of the delivery date for a refund or exchange, subject to the conditions outlined below.
To be eligible for a return, items must be unused, in their original condition, and in original packaging. Due to the consumable and personal care nature of our products, including Gourmet Fruit Gummies, Botanical Body Balms, and Aromatic Oils, opened or partially used products cannot be accepted for return unless the product is defective or damaged upon arrival.
To initiate a return, please contact us at hi@trytribetolk.com or call +12129771622 within the return window to receive a Return Merchandise Authorization (RMA) number. Returns submitted without an RMA number may not be accepted.
Return shipping costs are the responsibility of the customer unless the return is due to our error, a defective product, or a damaged item. We recommend using a trackable shipping method, as we are not responsible for lost return shipments.
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to your original payment method within five (5) to ten (10) business days. Original shipping charges are non-refundable unless the return is due to our error.
When you place an order on https://trytribetolk.com/, you are making an offer to purchase the selected products at the stated price. Your order constitutes an offer only and is not accepted until we send you an order confirmation email. We reserve the right to refuse or cancel any order at our discretion.
We accept major credit cards, debit cards, and other payment methods as displayed at checkout. All payments are processed securely through our payment processor. By submitting your payment information, you authorize tryTribeTolk to charge the applicable amount to your selected payment method.
All prices displayed on the Site are in US Dollars (USD) unless otherwise stated. Applicable sales tax will be calculated and added to your order total at checkout based on your delivery address and applicable tax laws.
You represent and warrant that you are authorized to use the payment method submitted and that the billing information provided is accurate and complete. tryTribeTolk is not responsible for charges or fees assessed by your financial institution.
You may request to cancel an order before it has been processed for shipment by contacting hi@trytribetolk.com as soon as possible. Once an order has been fulfilled and handed to the carrier, it cannot be cancelled and must be processed as a return in accordance with our Return Policy.
You agree to defend, indemnify, and hold harmless tryTribeTolk and its officers, directors, employees, contractors, agents, licensors, and suppliers from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, and fees (including reasonable attorneys’ fees) arising out of or relating to:
(a) your use of or access to https://trytribetolk.com/;
(b) your violation of any provision of these Terms of Service;
(c) your violation of any third-party rights, including intellectual property rights or privacy rights;
(d) your violation of any applicable law, rule, or regulation;
(e) any User Content you submit, post, or transmit through the Site;
(f) any claim that your use of the Site caused damage to a third party.
This indemnification obligation will survive the termination of these Terms and your use of the Site.
tryTribeTolk reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you. In such cases, you agree to cooperate fully with our defense of such claims and to not settle any claim without the prior written consent of tryTribeTolk.
We will notify you promptly of any such claim, loss, or demand for which we seek indemnification.
If you have any questions, concerns, or comments about these Terms of Service, or if you need assistance with an order, return, or any other matter related to tryTribeTolk, please do not hesitate to reach out to us using any of the following contact methods:
Email: hi@trytribetolk.com
Phone: +1 (212) 977-1622
Mailing Address:
tryTribeTolk
358 W 44th St
New York, NY 10036
United States
Our customer support team is available to assist you during regular business hours. We aim to respond to all email inquiries within two (2) business days.
For legal notices or formal correspondence related to these Terms, please send written notice to our mailing address listed above. Legal notices sent by email alone may not be considered sufficient for formal legal purposes unless otherwise agreed.
For urgent matters regarding an order or delivery, we recommend contacting us by phone at +1 (212) 977-1622 for the fastest response.
Thank you for being a valued customer of tryTribeTolk. We appreciate your trust in our Gourmet Fruit Gummies, Essential Oil Diffusers, Botanical Body Balms, and Aromatic Oils.
