Welcome to tryTribeTolk. We are committed to protecting your privacy and being transparent about how we handle your personal information. This Privacy Policy explains how tryTribeTolk collects, uses, shares, and safeguards the data you provide when you visit and shop at https://trytribetolk.com/.
This policy applies to all products and services offered through our online store, including our Gourmet Fruit Gummies, Essential Oil Diffusers, Botanical Body Balms, and Aromatic Oils. By using our website and making purchases, you agree to the practices described in this Privacy Policy.
We encourage you to read this document carefully. If you have any questions or concerns about how your information is handled, please do not hesitate to reach out to us using the contact details provided at the end of this policy. Your trust matters to us, and we take our responsibility to protect your personal information seriously.
The information we collect from you is used primarily to process and fulfill your orders for products such as our Gourmet Fruit Gummies, Essential Oil Diffusers, Botanical Body Balms, and Aromatic Oils. This includes confirming purchases, arranging shipping, sending order updates, and handling returns or exchanges.
We also use your information to provide customer support, respond to inquiries, and improve our overall service. If you contact us with a question or concern, we use the details you provide to resolve your issue effectively and follow up when necessary.
With your permission, we may use your email address or phone number to send you promotional communications, product announcements, or exclusive offers from tryTribeTolk. You can opt out of marketing messages at any time by clicking the unsubscribe link in any email or by contacting us directly at hi@trytribetolk.com.
Finally, we use collected data to analyze website performance, understand customer behavior, enhance our product offerings, and detect fraudulent activity. These efforts help us maintain a safe, reliable, and enjoyable shopping experience for all of our customers.
tryTribeTolk takes the security of your personal information seriously. We implement a range of industry-standard security measures, including Secure Socket Layer (SSL) encryption, to protect data transmitted between your browser and our website. All payment information is processed through trusted, PCI-compliant third-party payment processors and is never stored directly on our servers.
Access to customer data within our organization is limited to authorized personnel who need it to perform their job functions, such as processing orders or providing customer support. We regularly review our data handling practices to identify and address potential vulnerabilities.
While we work diligently to protect your information, no method of data transmission or storage over the internet is completely secure. We cannot guarantee absolute security, and we encourage you to take steps to protect yourself as well — such as using strong, unique passwords and keeping your account credentials confidential. If you believe your account has been compromised, please contact us immediately at hi@trytribetolk.com.
Our website at https://trytribetolk.com/ may contain links to third-party websites, social media platforms, or partner pages that are not owned or operated by tryTribeTolk. These links are provided for your convenience and informational purposes only.
We have no control over the content, privacy practices, or data handling policies of any external websites. Once you leave our site by clicking a third-party link, this Privacy Policy no longer applies. We strongly encourage you to review the privacy policy of any external website you visit before providing any personal information.
tryTribeTolk is not responsible or liable for the privacy practices, terms, or content of third-party websites. Any interactions you have with those sites are solely between you and the third-party operator.
tryTribeTolk does not sell your personal information to third parties. We only share your data with trusted service providers who assist us in operating our business and fulfilling your orders. These include payment processors who handle secure transactions, shipping carriers who deliver your purchases, and email service providers who help us communicate with you.
All third-party service providers are contractually required to use your information only to perform the specific services they provide to us and to maintain appropriate security standards. We do not permit them to use your data for their own marketing or unrelated purposes.
We may disclose your information if required to do so by law, in response to a valid legal request, court order, or government inquiry, or when we believe disclosure is necessary to protect the rights, safety, or property of tryTribeTolk, our customers, or others.
In the event that tryTribeTolk undergoes a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our website if such a change occurs. We may also share information with your explicit consent when you authorize a specific disclosure.
When you visit or shop at tryTribeTolk, we collect several types of information to provide you with a seamless experience. Personal identification information — such as your name, email address, phone number, and shipping and billing address — is collected when you create an account, place an order, or contact our customer support team.
Payment information, including credit card numbers and billing details, is collected during the checkout process. This information is handled exclusively by our secure, third-party payment processors and is never stored on our servers in unencrypted form.
We also collect order and purchase history, which includes the products you have ordered, transaction amounts, and delivery details. This data helps us manage your account and improve your future shopping experience.
Additionally, we automatically gather browsing and usage data when you visit our website. This includes your IP address, browser type, device information, pages visited, time spent on the site, and referring URLs. We collect this data through cookies and similar tracking technologies. If you reach out to us via email, phone, or our contact form, we retain records of those communications to assist with ongoing support.
tryTribeTolk uses cookies and similar tracking technologies to enhance your browsing experience, understand how visitors interact with our website, and deliver relevant content and advertisements. Cookies are small text files placed on your device when you visit our site.
We use three main categories of cookies. Essential cookies are necessary for the website to function properly — they enable features like your shopping cart and secure checkout. Analytics cookies, such as those provided by Google Analytics, help us understand visitor behavior and improve our site’s performance. Marketing cookies allow us to show you personalized ads and track the effectiveness of our promotional campaigns.
You can manage your cookie preferences at any time through your browser settings. Most browsers allow you to block or delete cookies. Please note that disabling certain cookies may affect the functionality of our website. For more information about opting out of Google Analytics tracking specifically, you can use the Google Analytics Opt-out Browser Add-on available at tools.google.com/dlpage/gaoptout.
By continuing to use https://trytribetolk.com/ without changing your cookie settings, you consent to our use of cookies as described in this policy.
You have rights regarding the personal information tryTribeTolk holds about you. You may request access to the personal data we have collected, ask us to correct inaccurate information, or request that we delete your data, subject to certain legal obligations that may require us to retain specific records.
You may opt out of marketing communications at any time by clicking the unsubscribe link in any promotional email or by contacting us at hi@trytribetolk.com. Even after opting out, you will continue to receive transactional emails related to your orders.
California Residents: Under the California Consumer Privacy Act (CCPA), you have the right to know what personal information we collect and how it is used, the right to request deletion of your data, and the right to opt out of the sale of personal information. tryTribeTolk does not sell personal information. To exercise your CCPA rights, please contact us at hi@trytribetolk.com.
European Residents: If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including the right to access, rectify, erase, and restrict processing of your personal data, as well as the right to data portability. To submit a request or lodge a complaint, please contact us at hi@trytribetolk.com. We will respond to all verified requests within 30 days.
The tryTribeTolk website and our products — including Gourmet Fruit Gummies, Essential Oil Diffusers, Botanical Body Balms, and Aromatic Oils — are intended for use by adults. Our website is not directed at children under the age of 13, and we do not knowingly collect personal information from children.
If we become aware that we have inadvertently collected personal information from a child under 13, we will take prompt steps to delete that information from our records. If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us immediately at hi@trytribetolk.com or call us at +12129771622 so that we can address the matter appropriately.
tryTribeTolk reserves the right to update or modify this Privacy Policy at any time to reflect changes in our business practices, legal requirements, or operational procedures. When we make changes, we will update the effective date at the top of this policy.
For significant changes that materially affect how we handle your personal information, we will notify you by sending an email to the address associated with your account or by posting a prominent notice on our website at https://trytribetolk.com/. We encourage you to review this policy periodically to stay informed about how we are protecting your data.
Your continued use of our website and services after any changes to this Privacy Policy have been posted constitutes your acceptance of the updated terms. If you do not agree with any modifications, you should discontinue use of the site and contact us at hi@trytribetolk.com with any concerns.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way tryTribeTolk handles your personal information, we want to hear from you. Our team is here to help and will respond to all privacy-related inquiries as promptly as possible.
You can reach us through any of the following channels:
Email: hi@trytribetolk.com
Phone: +12129771622
Mailing Address: tryTribeTolk, 358 W 44th St, New York, NY 10036, United States
Website: https://trytribetolk.com/
For data access, correction, or deletion requests, please contact us via email with the subject line ‘Privacy Request’ and include your full name and the email address associated with your account. We are committed to resolving all privacy concerns in a timely and transparent manner.